The guest messages you
"2 zinger burger aur 1 large fries, delivery" is enough to start. Guests write to your cafe the way they write to a friend.
WhatsApp ordering, built into the POS
A POS that takes orders on WhatsApp
Your guests already message you on WhatsApp to order. With Reslota, an AI answers them, takes the order in English, Urdu or Roman Urdu, and puts it on your till, the same till your counter and your waiters use. No app for guests to download, no link to open, and no copying orders out of a phone by hand. From Rs 5,000 a month.
- Rs 3,000 a month per cafe
- No hardware to buy
- 7 days free, no card
- Set up in a day
How an order arrives
From a WhatsApp message to your kitchen
The guest writes the way they always do. Everything else happens on your side.
The AI takes the order
It asks only for what is missing: the size, the options, takeaway or delivery, the address. It takes dishes and prices from your menu, never from a guess.
It lands on your till
The order arrives with the guest's name, number and address on it, next to every other order of the day, from the counter and the waiters alike.
The kitchen gets its slip
A WhatsApp order reaches the kitchen as a normal slip on your kitchen printer, so the kitchen works it like any other order.
Delivery goes to a rider
A delivery order carries its address, and goes to a rider who marks it Picked up and Delivered on their own phone, like any other delivery.
The guest is remembered
Their number becomes their profile: name, saved addresses and what they ordered, so the next order takes fewer messages.
Everything else they ask
The AI answers the questions around the order
Most messages to a cafe are not orders yet. They are questions, and each one is a sale waiting on a reply.
Menu and hours
What is on the menu, what a dish comes with, and whether you are open right now, answered in seconds, day and night.
Location and delivery
Where you are and whether you deliver, answered from what you set in Reslota.
In their language
English, Urdu and Roman Urdu, replying in whichever one the guest wrote in.
A person when needed
A complaint or a question it cannot settle goes to your staff in the Inbox, with what the guest said, and the AI stays quiet while they reply.
Only your cafe
It answers from your menu, your hours and your rules. When it does not know something, it does not make it up.
Your name on every message
Guests talk to your cafe, under your name. We set up the number with you: a second number, or your existing one moved onto Reslota.
Why WhatsApp
Take orders where your guests already are
In Pakistan, a guest who wants food messages you before they open any app.
No app, no link
Guests download nothing and fill in no form. They message you, and the order is taken in the same chat.
No order lost in a phone
Orders stop living in one person's chats. Every one is on the till, with its time, its total and who it was for.
No commission per order
An order to your own WhatsApp pays nobody a cut. You pay one monthly price, with 500 WhatsApp messages a month included, then Rs 4 each.
What it costs
WhatsApp ordering is on two plans
Reslota POS AI adds WhatsApp ordering and the AI to the POS. Reslota AI Pro adds table bookings on top.
Reslota POSRs 3,000/month
The counter, the bill, and your stock and what each dish costs.
Reslota POS AIRs 5,000/month
They order on WhatsApp. The bill goes to their phone.
Reslota AI ProRs 7,000/month
An AI assistant for your cafe, through the rush and after hours.
What each plan includes, line by line, is on the pricing page.
Questions
What owners ask about WhatsApp ordering
Can customers order food on WhatsApp with Reslota?
Yes. On Reslota POS AI and Reslota AI Pro, the AI takes the order in the WhatsApp chat and puts it on your Reslota till, with the guest's name, number and address.
Does the AI understand orders in Roman Urdu?
Yes. "Ek chicken shawarma aur 2 chai" is understood as well as English, and the AI replies in the language the guest used: English, Urdu or Roman Urdu.
Do guests need an app or a link?
No. They message your WhatsApp number the way they message anyone, and the order is taken in that chat.
Can it take delivery orders?
Yes, takeaway and delivery. For a delivery it asks for the address, and the order reaches your till with it.
What if the AI does not understand a guest?
It asks. If it still cannot help, it hands the chat to your staff in the Inbox with what the guest said, rather than guessing.
Can I keep my WhatsApp number?
There are two ways and we decide with you: a second number just for orders, which goes on your Instagram and your boxes, or your existing number moved onto Reslota, with your team replying from the Inbox. Nothing happens to your number until you have chosen.
How much does WhatsApp ordering cost?
Reslota POS AI is Rs 5,000 a month per cafe, with 500 WhatsApp messages a month included, then Rs 4 each. Reslota AI Pro, which also takes table bookings, is Rs 7,000. Every plan starts with 7 days free and no card.
Take your WhatsApp orders on the till, free for 7 days
Message us on WhatsApp. We set it up with your menu and your number, and if it does not suit your cafe, you stop and pay nothing.