What Reslota does
The guests you lose never tell you they are leaving
They message at midnight, nobody answers, and they book somewhere else. Nothing on your dashboard ever shows it happened.
Rs 7,000a month, in
Rs 1,02,000walking out, every month
90 enquiries a month is three a day. 39 of them go unanswered, and 33 of those never ask again.12 Count only half as bookings that would really have happened, at Rs 6,000 for a table of two, and that is Rs 1,02,000 a month.
See how much you can earnThe arithmetic
Out of every hundred people who ask
Not our figures. Published research, cited at the bottom of this page.
Answering all hundred instead of 63 is 1.6 times as many enquiries reaching a real answer. Same food, same location, same marketing spend. The only difference is that nobody was left waiting.
100 ÷ 63 = 1.6. Deliberately conservative: it assumes every enquiry you answer today is already handled perfectly.
In action
Six things it does while you are asleep or busy
Tap any of them to watch it again.
01:12
It answers at one in the morning, in the language they wrote in
Seventy percent of people expect a reply on WhatsApp within five minutes, and forty-five percent stop writing after fifteen minutes of silence.3 No cafe can staff that. Reslota checks the real availability and confirms, in English, Urdu or Roman Urdu.
It never says a table is booked unless it genuinely is.
One hour before
The reminder that stops a table sitting empty
Between five and fifteen percent of restaurant bookings never turn up.5 Automated reminders cut that by twenty-seven to thirty-eight percent on their own,5 and thirty-six percent of guests who missed a booking say a reminder would have brought them.6
Sent once, an hour before, and never for a booking made inside that hour.
Fifteen minutes late
“Are you still coming?” and then the table goes back on sale
The one message a busy floor never has time to send. If they answer, the table is held. If nobody answers, the booking is released on the grace period you set, so the people standing at the door can be seated instead of watching an empty table.
It nudges. It does not cancel on its own unless you switch that on.
Later that evening
It chases the ones who go quiet halfway
A conversation that stops mid-sentence is a booking you nearly had, and no cafe ever goes back to look for it. Reslota sends one nudge, and only one. The same silence is never chased twice, because the second message is where a helpful reminder turns into a nuisance.
One follow up per guest, per silence. Recorded so it cannot repeat.
The next morning
It asks how it went, and the answer lands on the right table
Asked once, never for a no-show or a cancellation, and never for a visit already rated at the table. The rating is stored against that booking, that table and the member of staff who served it.
You hear about a bad night from the guest, not from a review weeks later.
Whenever it is out of its depth
When it does not know, a person gets it. Not a guess
The conversation moves to the Inbox in your panel, your desktop rings for every new message, and your team replies as themselves and hands it back when they are done.
A wrong answer costs more than a slow one. It is built to know the difference.
Your cafe, your numbers
What is it worth where you are?
Two figures you already know. The percentages are the research above, and every step is shown so it can be checked.
Unanswered, at 43%39
Of those, never coming back, at 85%33
Assume only half would really have booked17
Walking out of the door every monthRs 1,02,000
ReslotaRs 7,000
At these numbers it pays for itself the moment you win back 2 tables a month. The rest is the reason to bother.
And the rest of it
Everything else, without the animation
- Understands English, Urdu and Roman Urdu, and answers in the one the guest used
- Offers the nearest free time when the slot they asked for has gone
- Fits parties to tables, merges two when it has to, protects the big table
- Areas with their own capacity: rooftop, ground floor, outdoor
- Opening hours, weekly closures and one off special days
- Guests move, shorten or cancel a booking by message
- A live view of tonight: seated, due now, running late, no show
- The day laid out by hour and by area, scrolled to the hour you are in
- One search across bookings, guests and orders
- Staff accounts, and a record of who served which table
The complete list, and what it costs, is on the pricing page.
Where the numbers come from
Sources
Published industry research from the US and Europe. None of it is Reslota's own data, because we are new and have not measured our own effect yet. When we have, this page changes.
- Restaurants miss 34 to 43 percent of calls, and 71 percent of calls are revenue relatedRailwaymen, citing Slang AI
- 85 percent never call back, and 69 percent will not visit if nobody answersQSR Magazine
- 45 percent do not write again without a reply within 15 minutesRingly, response time benchmarks
- Over 70 percent expect a WhatsApp reply within 5 minutes; 82 percent call 30 minutes unacceptableAirChannel
- Automated reminders cut no-shows by 27 to 38 percentHostie AI
- 36 percent of guests who missed a booking say a reminder would have brought themKatalyst
Stop losing the ones who never told you
Seven days free, on your own number. We set it up with you.